Shipping policy

DELIVERY

No.9 Aromas use Royal Mail 48 hour service which normally takes around 3 working days to arrive. At the moment we do not ship internationally.

DAMAGED GOODS

At No.9 Aromas we check every product to ensure that the highest standards have been met on every item prior to despatch. Should you receive any item that you are not satisfied with, you must contact us within 48 hours. You may contact us on 078411 93882 or via our email address info@no9aromas.com. We will discuss the options with you at the time of contact. When you contact us, please ensure that you provide your order reference number and contact details for you. Furthermore, please submit supporting evidence of any problems. Should your items be badly damaged, we recommend that you do not accept these from the Royal Mail delivery.